The agreement
The Privacy Policy, the Refund Policy, and the Disclaimer are part of the same offer. If a line on this page conflicts with a right that Indian law does not let us remove, that law wins.
The service
The desktop app reads a waste-ink counter on a connected printer. That read is free and does not use the key.
A key lets the app write the waste-ink counter back on an Epson model that is on the supported list. The write is the product. It is not a repair of the printer, and it is not a firmware update.
Who may use it
You must be 18 or older. You must own the printer, or you must be allowed to service it. A shop key is for printers that come into your bench with the owner’s permission. Do not buy a key for a machine you are not allowed to open.
Plans and keys
The plan on the website at the time you message us is the plan you are buying. A time pass allows resets until that pass ends. The clock starts when you activate the key in the desktop app, not when the message is sent. A credit pack spends one credit each time our server issues a reset file.
The price, the length, and whether the plan is a time pass or a credit pack are the ones shown for that plan on the home page. A trial, if one is listed, follows the same rules for the short period printed on it.
Your key and your PC
Keep the key. After activation it is bound to that Windows PC. Moving the key to another computer is limited to the number of PCs stated for the key. We can block a key that is published for other people to use, used to attack the server, or used outside these terms.
You are responsible for who you give the key to. A key used on a printer you were not allowed to service is still your key.
Supported models
Buy a key for a model that is on the list. If your model is missing, ask on WhatsApp before you pay. A model is added when we have a map for it. A name that looks similar is not a promise that the reset exists.
What the write does
The write changes the waste-ink counter for that model. It does not install printer firmware. It does not change the serial number. It does not empty, dry, or replace the physical waste-ink pad or the waste bottle.
Read the Disclaimer before you reset a printer that is leaking, or that has a soaked pad. A counter set back to zero does not make a full pad safe to keep printing on.
What you must not do
- Do not share a key publicly, resell a reset file, or use one key as a service for printers you are not allowed to touch.
- Do not probe, flood, or break the licence service.
- Do not present WD Printer Care as an Epson product, or as an official Epson repair.
The website
Prices, the model list, and the WhatsApp number on the home page are the current offer. The sample printer panel on the home page is a demonstration. The percentages on it are not a reading from your printer.
This website does not take a card number. You ask for a key on WhatsApp, and the key is sent back on WhatsApp after the order is agreed.
If we stop a request
We can refuse a reset file, or block a key, when the model is not supported, the key has expired, a credit pack has no credits left, the key was blocked, or these terms are broken. We can pause the service while it is being maintained. A pause is not a promise that a particular printer will be added.
Refund Policy
Whether a used attempt or an unused key is refunded is set out on the Refund Policy. That page is part of these terms.
Our material
The website text, the desktop app, and the reset files are ours. You receive a licence to use the app and the key under these terms. You do not receive the right to copy the app, extract the reset maps, or ship them as your own product.
Epson, EcoTank, and the model names on this site are trademarks of their owners. We use those names only to say which printers the tool can work with. We are not Seiko Epson Corporation. The Disclaimer states that in full.
Liability
The tool performs the counter write described on this site. A soaked pad, a print head, a pump, a roller, or a worn part is outside that write. We do not promise a clean page or a recovered machine.
Where the law of India allows a limit, our liability for one order is the amount you paid for that order. This does not remove a right the Consumer Protection Act, 2019, or any other law of India, keeps in force.
Law
These terms are governed by the laws of India. Message the WhatsApp number on the home page before you start a formal dispute, so we can look at the key and the printer model first.