Not an Epson product
WD Printer Care is not affiliated with, endorsed by, or a product of Seiko Epson Corporation. Epson, EcoTank, and the model names on this site are trademarks of their owners. We use those names only to say which printers the tool can work with.
The counter is not the pad
Resetting the waste-ink counter changes a number stored for that printer. It does not empty, dry, or replace the physical waste-ink pad or the waste bottle.
If the pad is soaked, the printer is leaking, or you can see ink under the chassis, service the pad before you reset the counter. A printer that keeps running with a full pad can push ink where it should not go.
A reading is not a workshop inspection
A counter read means the app could see that counter. It does not mean every roller, pump, or print head was tested. Those parts need a person at the machine. Ink tanks on the printer are the actual ink level when the app does not show a remaining percent.
Your printer
Use the tool on a printer you are allowed to service, and on a model that is in the supported list. Firmware differs between machines. A model that is missing from the list is not a promise that a reset exists for it.
The write does not install printer firmware and does not change the serial number.
The sample on the home page
The sample printer panel, including any percentage it shows, is a demonstration. Those figures are not the counters inside your printer.
The Windows session
The reset runs in the Windows account you are already signed in with. It pauses that printer’s queue for the write, then lets the queue run again. It does not stop the Windows Print Spooler, and the reset itself does not ask Windows for an administrator prompt.
Print quality
A completed reset means the counter read back after the write. It does not promise a clean page, a cleared print head, or a recovered worn part.
The other pages
The Privacy Policy, the Terms and Conditions, and the Refund Policy describe the key, the plan, and the details we keep.